"This book is filled with practical tools and insightful stories that beautifully illustrate how to create your own remarkable culture, select extraordinary talent, and win the hearts of your customers. Bet on talent, and bet on this book!"--__Stephen M. R. Covey__, New York Times and #1 Wall Street Journal bestselling author of The Speed of Trust  
   
"Bet on talent? Every time. Dee Ann Turner has given us a great guide for how to get ahead of the pack. She draws on her long career with Chick-fil-A to show you how to hire the best people, sustain a thriving culture, and leave customers saying, 'Wow!'"--__Michael Hyatt__, New York Times bestselling author  
  
"In Bet on Talent, Turner outlines the essence and elements of a remarkable culture and how you can grow that culture by selecting the right talent. In these pages, Turner can help you grow your organization to its fullest potential."--__Cheryl Bachelder__, former CEO of Popeyes Louisiana Kitchen, Inc. and author of Dare to Serve  
  
"For three decades, Dee Ann Turner was a key leader in creating the remarkable culture that is the guiding force of Chick-fil-A's success in becoming America's most popular quick-service restaurant. Bet On Talent presents an opportunity to learn from the master practitioner."--__James L. S. "Jimmy" Collins__, president and COO (Retired) of Chick-fil-A, Inc.

__Dee Ann Turner__ began her career at Chick-fil-A, Inc. more than 30 years ago. In 2001, she became Chick-fil-A's first female officer--vice president, talent--responsible for franchisee selection, talent acquisition, talent management, HR operations, diversity and inclusion, culture and engagement, and learning and development. She has shared her expertise as a speaker at venues such as the Coca-Cola Company, Propel Leadership Conference with John Maxwell and Christine Caine, Right Now Media, and the US Air Force Academy's National Leadership and Character Symposium, among others. Turner lives in Peachtree City, Georgia.

When it comes to running a business, the most important decisions a leader makes are not about products or locations--they're about people. For more than thirty years, Dee Ann Turner has been recruiting, selecting, and retaining some of the best talent in the restaurant business. Now she's ready to share her secrets on how to build, sustain, and grow an organizational culture that attracts extraordinary talent and consistently delights customers, regardless of your industry.  
  
In Bet on Talent, Turner shows you how to  
· create a remarkable company culture   
· select, sustain, and steward talent  
· nurture internal relationships  
· grow organizational loyalty that encourages customer loyalty  
· instill the practice of servant leadership within your organization  
· treat everyone with honor, dignity, and respect  
· and much more  
  
  
  
Based on the principles in Turner's book It's My Pleasure

__Dee Ann Turner__ began her career at Chick-fil-A, Inc. more than thirty years ago. In 2001, she became Chick-fil-A's first female officer--vice president, talent--responsible for franchisee selection, talent acquisition, talent management, HR operations, diversity and inclusion, culture and engagement, and learning and development. She retired in 2018 after thirty-three years of service. She has shared her expertise as a speaker at venues such as the Coca-Cola Company, Propel Leadership Conference with John Maxwell and Christine Caine, Right Now Media, and the US Air Force Academy's National Leadership and Character Symposium, among others. Turner lives in Atlanta, Georgia.

When it comes to running a business, the most important decisions a leader makes are not about products or locations--they're about people. For the past 33 years, Dee Ann Turner has been recruiting, training, and retaining some of the best employees in the restaurant business. Now she's ready to share her secrets on how to build, sustain, and grow an organizational culture that attracts world-class talent and consistently delights customers, no matter what your industry.  
  
In Bet on Talent, Turner shows you how to  
  
\- create a remarkable company culture   
\- select, sustain, and steward talent  
\- nurture internal relationships  
\- create company loyalty that leads to customer loyalty  
\- instill the practice of servant leadership within your organization  
\- treat everyone with honor, dignity, and respect  
\- and much more

Chick-fil-A's first female officer and former HR operations manager helps leaders discover the impact of hiring extraordinary talent and how to create and build a compelling culture within their teams and organizations.

Turner, Dee Ann

Back Cover

When it comes to running a business, the most important decisions a leader makes are not about products or locations--they're about people. For the past 33 years, Dee Ann Turner has been recruiting, training, and retaining some of the best employees in the restaurant business. Now she's ready to share her secrets on how to build, sustain, and grow an organizational culture that attracts world-class talent and consistently delights customers, no matter what your industry.

In Bet on Talent, Turner shows you how to

\- create a remarkable company culture

\- select, sustain, and steward talent

\- nurture internal relationships

\- create company loyalty that leads to customer loyalty

\- instill the practice of servant leadership within your organization

\- treat everyone with honor, dignity, and respect

\- and much more

Bet on Talent

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